Friday, November 11, 2011

Starbucks to launch juice chain next year

Starbucks plans to do for juice what it did for coffee. The company will launch a new health and wellness-focused retail chain next year after acquiring Evolution Fresh, a maker of premium juice products, for $30 million.

Starbucks will start expanding Evolution Fresh by putting in its existing Starbucks locations, the company said. And as consumers become increasingly aware of the brand, Starbucks will launch a new health and wellness retail concept based on it in early-to-mid calendar year 2012. Evolution Fresh Inc. will be a wholly-owned subsidiary of Starbucks Corp.

In recent years, Starbucks has seen success with expanded healthier menu items in its stores. With this acquisition, “Starbucks will reinvent the $1.6 billion super-premium juice segment, its significant next step in entering the larger $50 billion Health and Wellness sector,” the retailer said in a press release.
“Our intent is to build a national Health and Wellness brand leveraging our scale, resources and premium product expertise,” said Howard Schultz, Starbucks chairman, president and CEO, in a press release. Evolution Fresh stands out among other juice brands because it cracks, peels, presses, and squeezes its own raw fruits and vegetables, Starbucks said.

Using a technology new to juice called High Pressure Pasteurization (HPP), Evolution Fresh is able to deliver one of the only “never heated” juice products for an increasingly larger number of its offerings, ensuring fresh tasting and nutritious juices, Starbucks said.

Compiled by the staff of Shopping Centers Today. © November 10, 2011 International Council of Shopping Centers.

Friday, October 14, 2011

Wal-Mart on 3-month win streak

A revenue boost over the year before reverses a two-year sales slump.
 
By Anne D’Innocenzio    The Associated Press
 
Wal-Mart’s effort to reverse a two-year sales slump at its U.S. namesake stores is beginning to work.    The world’s largest retailer said Wednesday during a meeting with analysts that revenue at its namesake stores in the U.S. that have been open at least a year rose three months in a row in July, August and September after more than two years of quarterly declines.    Wal-Mart had promised a quarterly increase by the end of this year, and Wednesday’s news indicates it could make good on that vow in the current quarter, which ends Oct. 28.    “We have had very positive momentum in the back half, especially in the U.S,” said Charles Holley, Wal-Mart’s executive vice president and   chief financial officer. “We have more opportunities to grow more sales in the U.S. and around the world. But we will be deliberate.”    Wal-Mart also said it expects its expenses to increase more slowly than its sales for the second   year in a row. The last time that happened was 1992, Holley noted. Wal-Mart has vowed to reduce expenses even more aggressively over the next five years and put those savings into reducing the prices its customers pay.    The weak U.S. job market and other economic woes have strained the core low-income shoppers at Wal-Mart’s namesake stores in the U.S., while the somewhat higher-income clientele of the company’s Sam’s Club warehouse stores has been more resilient.    Wal-Mart’s namesake stores in the U.S. also stumbled in recent years because of mistakes the company made in merchandising and pricing.      The chain, based in Bentonville, Ark., now has restocked thousands of products it scrapped in an overzealous bid to clean up its stores. It’s also stopped using gimmicks such as slashing prices temporarily on select items and returned to its “everyday low price” strategy, the bedrock philosophy of founder Sam Walton.    Analysts have been closely watching for an end to the sales declines at Wal-Mart’s namesake U.S. stores, which account for 62 percent of the company’s total revenue. On Nov. 15, Wal-Mart will report its results for the current quarter.

Monday, September 19, 2011

Sizzler tries comeback, makes plans for Denver

by Ed Sealover
September 16, 2011


Sizzler, the once-iconic steak restaurant chain that filed for bankruptcy protection and closed the majority of its restaurants in the mid-1990s, is looking to make a comeback — and it wants to start its expansion in Colorado.

Kerry Kramp, president/CEO of Sizzler USA Sizzler USA, said the Culver City, Calif.-based private restaurant chain has begun talking to potential franchisees and looking at vacant restaurant properties in the Denver area, and it plans to open eight restaurants in this market within five years.

The majority of Sizzler restaurants are sprinkled throughout the West Coast, Utah and Idaho, and Colorado would be a logical next location for an eastward expansion, he said.

If all goes well, the first new Sizzler in Colorado in 15 years could open in mid- to late 2012, Kramp said.

“Outside of the California marketplace, Colorado is our first look,” Kramp said. “If we can find a city that is really excited about having a Sizzler back in the community or if we could find a franchisee that is really excited, it could happen quicker.”

Sizzler became well-known in the 1980s for offering steaks as well as buffets for cost-conscious diners. At its peak, the company had more than 700 locations and was worth more than $1 billion.

But several buffet chains that came with more space in their restaurants and more offerings on their menus moved in on its market in the early 1990s, and Sizzler quickly ran into financial trouble. After its 1996 bankruptcy filing, it closed its three Denver-area locations in Arvada, Lakewood and Littleton. There are now 175 Sizzler locations across the country.

Kramp, a former executive with competitor HomeTown Buffet, took over as Sizzler CEO in 2008, and said the company needed to get back to its roots of fresh-made food and a big salad bar. The company stopped franchising while it looked at how it could improve. Two months ago, the newly formed management group Sizzler USA purchased the restaurant chain from Australian firm Pacific Equity Partners.

Sizzler officials have phased out the buffets and concentrated on hand-cut steaks and fresh seafood. They also have begun updating the look of the facilities, adding poplar woods and more contemporary fabrics. And they’ve added interactive kiosks and put the restaurant on Facebook in order to appeal to a younger demographic, Kramp said.

“It’s no longer just a place where seniors come looking for an incredible value,” Kramp said. “We’ve broadened the menu to include blue- and white-collar families, younger people.”

Sizzler has reported three consecutive years of same-store sales growth. Its annual sales are about $340 million.

The interest in Denver stems back to Kramp’s days with HomeTown Buffet, when he noticed that Denver’s population and demographics fit perfectly with a moderately priced steak restaurant’s target audience. Plus, he’s familiar with the Denver market, he said.

Sizzler is looking at buildings vacated by other restaurants for possible Denver-area locations, Kramp said. They hope to identify the first location in six to nine months, he said.

Though Sizzler is largely a memory to most people in the Denver area, Kramp believes it carries a certain value that still keeps it fresh in their minds. He noted that the cast of the reality TV show “Jersey Shore” had a party at a Sizzler not long ago, and an episode of the animated show “South Park” also mentioned the chain recently.

“The iconicness of the brand is special,” Kramp said, adding that he believes that will help with its future success.

Tuesday, September 6, 2011

Big-Box Vacancies Are Bountiful

August 26, 2011

The death of big-box retailers such as Ultimate Electronics, Circuit City and Linens & Things, along with Albertsons closing most stores in the Denver market, has left 78 large vacancies dotting metro Denver’s landscape.

That’s 4 percent of the gross leasable area for the retail market, and almost half of all vacant retail square footage, said Matthew DeBartolomeis, senior managing director for CB Richard Ellis CB Richard EllisInc. (CBRE).

And there’s more to come, with Borders Bordersstores closing, adding about 175,000 square feet of retail space.

But the good news — according to retail brokers, building owners and an analyst — is that the Denver retail market seems to be improving. Owners and city officials are working with prospective tenants who want to occupy those big-box spaces, defined as 20,000 square feet or larger.

“I’ve been quite surprised how many have been absorbed in some form or fashion,” said David Larson, a partner with Denver’s Legend Retail Group Legend Retail GroupLLC.

Some recent examples:

• Murdoch’s Ranch & Home Supply is taking most of a 96,000-square-foot vacancy left by Target and Circuit City on the northwest corner of Parker Road and Lincoln Avenue in Parker. In April, Parker’s Town Council approved a zoning change to allow a 23,604-square-foot accessory outdoor commercial display in the parking lot, where customers can load the fencing supplies they bought in the store.

That space had been vacant since December 2008.

• Big Time Trampoline Fun Center will fill a 26,744-square-foot big box with an indoor family entertainment center at 7330 W. 52nd Ave., in Arvada, near Wadsworth Boulevard and I-70. The former Appliance World had been vacant for more than a year.

• A new gourmet grocer, Two Mile Ranch Market, will be open in less than a month at a big box left vacant by a Wild Oats Market at Orchard Road and University Boulevard, in Greenwood Village.

• Restaurant/bar Toby Keith’s I Love This Bar and Grill filled a big vacancy left by a closed Borders at 8260 Northfield Blvd., at the Shops at Northfield Stapleton in Denver.

Big Time’s lease was an example of landlords being flexible.

Allen Ginsborg, managing director and principal for Newmark Merrill Mountain States of Fort Collins, said it worked with Big Time to get it into the vacancy at the Arvada Marketplace East, which Newmark owns.

“To get the credit on this building was very challenging for them,” Ginsborg said. “But we supported what they were doing and took a flier on them. It was a structured transaction that was really a partnership.”

Newmark even is doing the marketing for Big Time’s grand opening, he said.

While the Border’s spaces, and those of similar size from 25,000 to 35,000 square feet, will be easier to fill, the larger vacancies reaching 100,000 square feet will remain a challenge, one analyst said.

“The ones 20,000 to 30,000 square feet are the perfect size for other tenants to use the entire space,” said Mary Beth Jenkins, president of the Laramie Co. Laramie Co.of Denver. But there are few single-purpose users that can take a 100,000-square-foot space, she said.

Since many of the Borders stores are in or near malls, they have a better chance of being filled more quickly, she said.

“Within the next six months to a year, every Borders space will be taken,” Jenkins said. “They chose great locations.”

Many times, it’s too expensive to divide the boxes. That can cost $1 million or more, DeBartolomeis said.

“When you add $1 million to the bottom line, most of the time you can’t get the returns on the rents to justify a deal,” he said.

But the vacancies have created an opportunity for “regional retailers seeking an opportunity to expand and get a better position in the market,” said Jon Weisiger, senior vice president for CBRE and DeBartolomeis’ partner.

Ginsborg said that opportunity also exists for “open market-entry retailers that may not have been able to penetrate these areas.”

The CBRE brokers said more than half of the big-box vacancies are class C properties, which aren’t being looked at or rented as much as class A and B properties.

“The City of Louisville had a former Safeway that’s gone through a rezoning process that’s going to create some residential and retail,” DeBartolomeis said. “You’re going to get some situational uses like that, and more developers will buy it for the land value and take out the building ...

“When you look at ‘C’ boxes selling for less than $2 million, some sit on four to five acres of prime real estate with improvements to the street, plumbing and sewer already there. We’ll see more creative uses on those ‘C’ properties.”

That creativity also extends to landlords leasing to “pop up” stores, often seasonal retailers who sell Halloween or Christmas goods.

“The pop-up guys are loving it — they get grade A sites to choose from,” Larson said.

Jenkins predicts many of the spaces will be snapped up by grocers, frugal fashion stores such as Forever 21 or H&M, or even health clubs.

Churches or schools also could use the vacant spaces, she said.

“We’re still coming out of a big recession,” Jenkins said. “But the key is that Denver is still a dynamic market.”

Monday, August 15, 2011

Bad publicity hasn’t hurt Sunflower’s expansion

Premium content from Denver Business Journal - by Dennis Huspeni

August 12, 2011

Despite a public relations nightmare this year, Boulder-based Sunflower Farmers Market continues to break into new markets and hasn’t strayed from an aggressive growth plan to hit $1 billion in sales within five years.

The private natural-food chain opened its first California store in Roseville in May. Its first Oklahoma store opens in Oklahoma City this month, and a second California location opens in Modesto in October. That will raise the number of chain stores to 36 in eight states by year’s end. Colorado has 12 of those stores.

“We’re really starting to hit our stride in branding the company, and we’ve set ourselves up well for the future,” said Chris Sherrell, president and CEO.

Sunflower prefers to place new stores in existing retail spaces of between 25,000 and 30,000 square feet, rather than build them from the ground up, and also to keep frills to a minimum. That enables the chain to offer natural and organic foods for about 20 percent cheaper than its competitors, Sherrell said.

“We’re trying to be reasonable and value-oriented,” he said. “There’s really not many bells or whistles.”

Michael C. Gilliland, founder and former CEO, was arrested in February in Arizona on suspicion of soliciting sex from a police officer posing as a 17-year-old. He quickly resigned from the company and is awaiting trial.

Sherrell, then president and chief operating officer, was named acting CEO. In May, the company’s board of directors made the appointment permanent.

“Honestly, I thought all hell was going to break loose, and we were bracing for losses of 2, 3 or 5 percent,” Sherrell said. “But surprisingly, business was not affected that much. Yes, it was flat for a couple of weeks while the news was hot, but other than that, there’s been no change.”

Marv Rockford, principal with Denver-based Rockford GrayRockford GrayLLC., said a couple of things happened to work in Sunflower’s favor. His firm specializes in crisis communication for businesses.

“As long as the damage to reputation attaches itself to a person ... and they quickly exit and have no more relationship to the brand, the consumer, if they value that brand, will continue to purchase it,” Rockford said.

He added that it also helps if the alleged wrongdoing had nothing to do with the sales or operation of the company.

“People will make that distinction,” Rock­ford said. “If the business has a product selection the consumer values, they have a reason to forgive and forget.”

Sherrell agreed.

“One person’s [alleged] actions doesn’t represent that of the 2,600 others in the company,” he said. “We continue to be family-oriented and a socially responsible company.”

The recent merger of Sunflower competitors Sprouts Farmers Market and Henry’s Farmers Market created a chain of more than 100 stores with 7,000 employees in four states. But Sunflower officials believe the natural-foods sector has plenty of room for growth for everyone.

“Look, the health kick is going crazy,” Sherrell said. “It’s going to continue to do so, whether it’s for obesity, dietary restrictions or whatever it may be. It’s bubbling up faster than it ever has in that natural-foods space.”

Sherrell said Sunflower has deals signed for eight stores to open next year and “huge plans going forward,” including nine more stores in 2013 and 10 in 2014.

“We’ve got the infrastructure to do it,” he said. “And this concept is very successful.”

Monday, July 25, 2011

Franchisers try new approach to finding franchisees

Franchisers try new approach to finding franchisees

Traditional ways don't always work

Denver Business Journal - by Ed Sealover, July 22, 2011


Lea Bailes, CEO of Guier FenceGuier Fence, set about looking for a Denver franchisee for his fencing company the traditional way: through print directories, franchise brokers and Internet franchise portals.

But he found no one he wanted.

So he started pitching stories about his company to trade publications. He used social media. And he participated in multicompany franchisee webinars. Through those means, he’s signed six franchisees nationally and developed a handful of promising Colorado leads.

Guier Fence, a 32-year-old Kansas City, Mo.-based company, just began franchising last year, but it didn’t take company leaders long to learn what many longtime national brands have discovered: Traditional methods of finding franchisees no longer work.

Regional expos and thick directories that get franchisers thousands of bad leads are out. Now what works is one-on-one interaction and more subtle media mentions that inspire truly interested candidates to find out more about a company before committing.

“The decision-making is different. Now people do a lot more background research on these companies before they ever decide to submit a request form,” Bailes said. “The stories of success are what drive people toward a franchise ... There’s a lot more interaction, and I think people now demand that and expect that.”

At the end of 2010, Colorado was home to 18,135 franchise businesses that employed 197,294 people and generated $5.3 billion in payroll, according to the International Franchise AssociationInternational Franchise Associationof Washington, D.C. The number of franchises is predicted to rise 2.5 percent nationally this year.

The type of business people looking to buy into franchises has changed, said Steve Beagelman, CEO of SMB Franchise Advisors of Doylestown, Pa. Longtime executives who lost jobs or decided to leave companies during the economic downturn have been drawn to owning their own business and being their own boss.

And these new franchisee candidates, especially in computer-savvy cities such as Denver, aren’t the type to pick up 100 business cards at a franchise show or flip through a directory, officials said. So companies must change their recruitment methods.

Max Muscle Sports Nutrition, a nutritional supplement and athletic apparel shop, used to advertise on portals that attracted what Tom Sampson, senior vice president for franchise development, termed “midnight clickers and tire kickers” — people who surf the Internet looking for new career options.

But the Anaheim, Calif.-based company, which is looking to open four more franchised shops in the Denver area, found it needed 125 to 175 leads from a portal to find one candidate to award a franchise.

Max Muscle tries Facebook, LinkedIn

Now it advertises on Facebook and LinkedIn, targeting website users of a certain age and occupation in parts of the country where the 150-store chain wants to grow, Sampson said. And it’s participating in webinars hosted by Beagelman where 10 companies can pitch their stories to a captive midday audience serious about learning about the businesses.

Using targeted Internet marketing, Max Muscle has been able to award one franchise for every 25 to 30 leads it’s gotten in the past year, Sampson said.

Beagelman noted these methods are not only more cost-efficient, but also allow a franchiser to hone in on the Denver or Colorado Springs area rather than throwing darts blindly at the U.S. map.

“The startup and the smaller franchisers [of 50 stores or less] have seen a huge benefit because it builds name recognition for them,” Beagelman said. “You’re finding people in Denver that are finding out about a brand with five units in New Jersey.”

The Pita Pit, a 320-location restaurant based in Ontario, Canada, that’s 90 percent franchised, used to get most of its store owners from the crop of devotees it spawned in its college town locations, said Kevin Quinn, director of franchise development. But with the chain moving into cities that aren’t college towns — it does have locations in Fort Collins, Boulder and Greeley, but also is looking to open its first in Denver — it’s had to contract a public relations company that specializes in social media ads, he said.

Other franchisers looking at Colorado aren’t spending any money marketing themselves, either in traditional or newfangled ways. Terry Corless, CEO of MadDogs British PubMadDogs British Pubof San Antonio, which is looking at Colorado for a possible expansion, said he’s put up signs in his main location that draws tourists and conventioneers, drawing inquiries from many out-of-state business people.

While earned media and social media are today’s best methods for finding franchisees, Sampson cautioned companies to remain nimble to stay up to date on newly evolving methods.

“Any franchise company that is paying attention, they have to be where the eyeballs are looking,” Sampson said.